Contacts

Dear visitors,

Thank you very much for your interest in our second medical opinion service.

You can get in touch with us using any convenient means of communication, including telephone, email, our website contact form, messengers, or social networks.

It should be noted that due to a great number of requests the processing of your written inquiry may take from 2 to 48 hours. Consultations on our telephone hotline can relate only to general matters, since due to confidentiality protection rules no personal data should be involved.

For general issues, please call our hotline number

+4921612946101

from 9:00 till 18.00 (CET).

You can contact your personal manager using the phone number provided via your user account from 08:00 till 19:00 (CET).

To speed up the processing of your request, please use the appropriate department address.

Our service is not delivered face to face. However, sometimes your personal visit to us may be needed. Please kindly make an appointment to visit our office in advance. If necessary, you can also use the addresses listed below to send us physical media containing your exam results. While shipping biological materials you should observe the laws of the dispatch and destination countries. Our company is not liable for shipments lost during transportation.

MEDCONSonline.com
TelDolMed GmbH
Fliethstr. 112
41061 Moenchengladbach
Germany