This website offers an opportunity to get a remote second opinion on any health issue from a highly respected doctor in a simple and accessible way. By engaging our service you can get access to the most recent advances in modern science and the expertise of world-class professionals from the comfort of your home.
Contact us
Get in touch
You can get in touch with us using any convenient means of communication, including telephone, email, our website contact form, messengers, or social networks.
It should be noted that due to a great number of requests the processing of your written inquiry may take from 2 to 48 hours. Consultations on our telephone hotline can relate only to general matters, since due to confidentiality protection rules no personal data should be involved.
For general issues, please call our hotline number
from 9:00 till 18.00 (CET).
You can contact your personal manager using the phone number provided via your user account from 08:00 till 19:00 (CET).
To speed up the processing of your request, please use the appropriate department address.
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Corporate Department
A framework partnership agreement with us will offer you a number of exclusive preferences.
corporate@medconsonline.com -
Financial Department
Please kindly specify your order and/or client number in your message.
finance@medconsonline.com -
Technical Support Department
Our IT-specialists will gladly assist you with technical issues.
support@medconsonline.com -
Public Relations Department
We will be happy to answer your questions relating to telemedicine.
pr@medconsonline.com
Healthcare services are provided by licensed physicians in accordance with the laws of the country where they practice.
Visit us
Our service is not delivered face to face. However, sometimes your personal visit to us may be needed. Please kindly make an appointment to visit our office in advance. If necessary, you can also use the addresses listed below to send us physical media containing your exam results. While shipping biological materials you should observe the laws of the dispatch and destination countries. Our company is not liable for shipments lost during transportation.
MEDCONSonline.com
TelDolMed GmbH
Fliethstr. 112
41061 Moenchengladbach
Germany
Our regional partners
Our constantly developing regional partnership network sets out to provide additional services to our clients whenever necessary. For example, they may include medical tourism or translator services.
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Russian Federation
- CMP Germed GmbH Moscow Representative Office
- Address: Leningradskiy Prospekt 28, Office 128, Moscow 125040 Russia
- Working hours: Mo-Fr 10.00 - 18.00
- Phone number: +7 (495) 7481117
- eMail: russia@medconsonline.com
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Middle Asia
- AKB Invest LLP
- Address: Dostyk Pr. 43, Dostyk Business Center, Office 512, Almaty A25D9H3 Kazakhstan
- Working hours: Mo-Fr 09.30 - 17.00
- Phone number: +7 (727) 3468667
- eMail: asia@medconsonline.com
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Eastern Europe
- KEVI International Ltd
- Address: Kuklensko Shose 12, Office 12/5, Plovdiv 4004 Bulgaria
- Working hours: Mo-Fr 10.00 - 17.00
- Phone number: +359 (887) 230797
- eMail: easteurope@medconsonline.com
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North America
- LosAngelesDom.com
- Address: Los Angeles, USA
- Working hours: 24/7
- Phone number: +1 (818) 2579877
- eMail: usa@medconsonline.com
MEDICAL EMERGENCY CONTACTS
Dear visitors,
Thank you very much for your interest in our second medical opinion service.
Please note: no health care services are provided through this website. In case of medical emergency, please contact the nearest urgent care facility.
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Emergency numbers in some countries:
| Australia | 000 |
| Argentina | 107 or 911 |
| Brasil | 192 |
| Great Britain | 999 or 112 |
| European Union | 112 |
| India | 102 or 108 or 112 |
| Canada | 911 |
| Kazakstan | 103 or 112 |
| China | 120 |
| Russian Federation | 103 or 112 |
| United Arab Emirates | 998 |
| USA | 911 |
| Ukraine | 103 or 112 |