This website offers an opportunity to get a remote second opinion on any health issue from a highly respected doctor in a simple and accessible way. By engaging our service you can get access to the most recent advances in modern science and the expertise of world-class professionals from the comfort of your home.
You can get in touch with us using any convenient means of communication, including telephone, email, our website contact form, messengers, or social networks.
It should be noted that due to a great number of requests the processing of your written inquiry may take from 2 to 48 hours. Consultations on our telephone hotline can relate only to general matters, since due to confidentiality protection rules no personal data should be involved.
For general issues, please call our hotline number
from 9:00 till 18.00 (CET).
You can contact your personal manager using the phone number provided via your user account from 08:00 till 19:00 (CET).
To speed up the processing of your request, please use the appropriate department address.
A framework partnership agreement with us will offer you a number of exclusive preferences.
Please kindly specify your order and/or client number in your message.
Technical Support Department
Our IT-specialists will gladly assist you with technical issues.
Public Relations Department
We will be happy to answer your questions relating to telemedicine.
Our service is not delivered face to face. However, sometimes your personal visit to us may be needed. Please kindly make an appointment to visit our office in advance. If necessary, you can also use the addresses listed below to send us physical media containing your exam results. While shipping biological materials you should observe the laws of the dispatch and destination countries. Our company is not liable for shipments lost during transportation.
Our constantly developing regional partnership network sets out to provide additional services to our clients whenever necessary. For example, they may include medical tourism or translator services.
Thank you very much for your interest in our second medical opinion service.
Emergency numbers in some countries:
|Argentina||107 or 911|
|Great Britain||999 or 112|
|India||102 or 108 or 112|
|Kazakstan||103 or 112|
|Russian Federation||103 or 112|
|United Arab Emirates||998|
|Ukraine||103 or 112|