This website offers an opportunity to get a remote second opinion on any health issue from a highly respected doctor in a simple and accessible way. By engaging our service you can get access to the most recent advances in modern science and the expertise of world-class professionals from the comfort of your home.
Contacts
MEDICAL EMERGENCY CONTACTS
Dear visitors,
Thank you very much for your interest in our second medical opinion service.
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Emergency numbers in some countries (a random selection; no guarantee of accuracy and completeness):
Australia | 000 |
Argentina | 107 или 911 |
Brasil | 192 |
Great Britain | 999 или 112 |
European Union | 112 |
India | 102 или 108 или 112 |
Canada | 911 |
Kazakstan | 103 или 112 |
China | 120 |
Russian Federation | 103 или 112 |
United Arab Emirates | 998 |
USA | 911 |
Ukraine | 103 или 112 |
WAYS TO CONTACT US
You can get in touch with us using any convenient means of communication, including telephone, email, our website contact form, messengers, or social networks.
It should be noted that due to a great number of requests the processing of your written inquiry may take from 2 to 48 hours. Consultations on our telephone hotline can relate only to general matters, since due to confidentiality protection rules no personal data should be involved.
For general issues, please call our hotline number
from 9:00 till 18.00 (CET).
You can contact your personal manager using the phone number provided via your user account from 08:00 till 19:00 (CET).
To speed up the processing of your request, please use the appropriate department address.
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Corporate Department
A framework partnership agreement with us will offer you a number of exclusive preferences.
corporate@medconsonline.com -
Financial Department
Please kindly specify your order and/or client number in your message.
finance@medconsonline.com -
Technical Support Department
Our IT-specialists will gladly assist you with technical issues.
support@medconsonline.com -
Public Relations Department
We will be happy to answer your questions relating to telemedicine.
pr@medconsonline.com
ADDRESSES OF OUR OFFICES
Our service is not delivered face to face. However, sometimes your personal visit to us may be needed. Please kindly make an appointment to visit our office in advance. If necessary, you can also use the addresses listed below to send us physical media containing your exam results. While shipping biological materials you should observe the laws of the dispatch and destination countries. Our company is not liable for shipments lost during transportation.
MEDCONSonline.com
TelDolMed GmbH
Fliethstr. 112
41061 Moenchengladbach
Germany
OUR REGIONAL PARTNERS
Our constantly developing regional partnership network sets out to provide additional services to our clients whenever necessary. For example, they may include medical tourism or translator services.

Leningradskiy Prospekt 28, Office 128
Moscow 125040 Russia
+7 (495) 7481117
russia@medconsonline.com

Dostyk Pr. 43, Dostyk Business Center, Office 512
Almaty A25D9H3 Kazakhstan
+7 (727) 3468667
asia@medconsonline.com

Kuklensko Shose 12, Office 12/5
Plovdiv 4004 Bulgaria
+359 (887) 230797
easteurope@medconsonline.com